E-scooters promise convenience, but for some riders, they’ve brought pain instead. The Apollo e-scooter recall shows how a single manufacturing defect can turn an ordinary trip into an emergency.
If your scooter suddenly failed or caused an injury, you’re not alone. Many riders are stepping forward to protect their rights, and a skilled e-scooter accident lawyer can help you do the same.
Key Details About the Apollo E-Scooter Recall
On July 24, 2025, Apollo announced a recall for about 790 City 2024 e-scooters. The scooters were sold nationwide at Best Buy, Amazon, and Apollo’s website between June 2024 and April 2025, costing around $1,800.
The issue involves a weld line on the scooter’s stem that can crack, causing the stem to break while riding. This poses serious fall and injury hazards. Apollo has received at least 10 reports of weld cracking, including four riders thrown from their scooters and one injury involving abrasions.
Affected Scooters Include:
- Apollo City 2024 dual-motor models (gray exterior, “Apollo” printed on stem).
- Serial numbers: 4202240300001–4202240301236 and 4202240400001–4202240400764.
- Serial numbers can be found under the deck or through the Apollo App.
Apollo is offering a free replacement stem through its website. But before accepting a repair or replacement, it’s important to understand how this could affect your legal rights, especially if you were injured.
When an E-Scooter Defect Becomes a Company’s Legal Responsibility
A manufacturing defect happens when something goes wrong during production, making certain scooters unsafe. In Apollo’s case, a weak weld can cause the stem to crack or snap without warning. Unlike design flaws, these defects affect only some scooters, but even careful riders can get hurt because of a hidden factory error.
If your scooter broke at the stem mid-ride, it’s not your fault; it’s a dangerous e-scooter manufacturing defect. Under California law, manufacturers, retailers, and suppliers can be held liable for defective products, meaning you may be entitled to compensation for medical bills, lost income, and pain and suffering.
E-Scooter Recalls Aren’t Limited to Apollo
Apollo isn’t the only e-scooter brand facing safety issues. In recent years, several major manufacturers have issued recalls for serious defects that put riders in danger:
Segway-Ninebot Max G30P & G30LP
Folding mechanisms can fail mid-ride, causing the handlebars or stem to collapse.
Xiaomi M365:
A loose screw in the folding mechanism can cause the steering column to detach, leading to crashes.
Hover-1 Dynamo (DGL Group)
Brake failure can cause loss of control and serious injury.
Mercane WideWheel
A faulty brake caliper can make riders lose control, posing a severe fall risk.
These recalls reveal an industry-wide problem: poor quality control, and rushed production. When companies prioritize sales over safety, it’s riders who end up hurt.
A Dangerous Pattern in the E-Scooter Industry
Across the e-scooter market, manufacturers race to release faster, feature-packed models with little attention to long-term safety. Apollo’s recalled scooters, for instance, can reach 32 miles per hour, fast enough to cause devastating injuries if a stem breaks or a weld fails mid-ride.
This isn’t just Apollo’s issue; it’s an industry pattern where profits outweigh safety. Time after time, recalls expose the same negligence: weak testing, faulty parts, and preventable injuries. Riders have suffered e-scooter injuries like broken bones, concussions, and spinal trauma because companies failed to ensure basic product safety.
Recommended Reading: Reviewing California’s Electric Scooter Laws and Regulations
Injured in an E-Scooter Accident?
How to Check for E-Scooter Defects and Handle a Recall Safely
Recognizing a defect early can prevent a serious accident. Some Apollo riders reported hearing small cracks before the stem snapped completely, sending them off balance.
If your scooter feels unstable or makes unusual noises, it could be a sign of a serious e-scooter manufacturing defect. Watch for wobbling handlebars, clicking or cracking near the stem, brakes that lock or fail to respond, or a battery that overheats, smokes, or suddenly loses power.
If you notice any of these warning signs, stop riding immediately and have the scooter inspected.
Steps to Take If Your Apollo E-Scooter Was Recalled
If you own an Apollo City 2024, check the serial number under the deck or in the Apollo App to see if it’s part of the Apollo e-scooter recall. If it is:
- Stop using the scooter right away.
- Take photos and videos of the scooter, any visible damage, and your injuries if you were hurt.
- Do not accept a free repair or replacement from Apollo before speaking with an e-scooter accident lawyer.
- Keep all receipts, emails, and recall paperwork as evidence.
Before you contact Apollo, talk with an e-scooter accident lawyer who can explain your rights and protect your claim.
Recommended Reading: Reviewing California’s Electric Scooter Laws and Regulations
The Cost of Defective E-Scooters: Common Injuries and Their Impact
When an e-scooter manufacturing defect causes a part to fail, riders often have no warning before being thrown off balance. A cracked weld or broken stem can send someone flying over the handlebars in seconds.
These sudden impacts can cause serious, sometimes life-changing injuries, including:
- Broken bones or dislocated shoulders: These injuries can take months to heal and may limit your ability to work, drive, or even perform daily tasks like dressing or lifting objects. In severe cases, surgery or physical therapy is required to regain movement.
- Facial injuries and dental trauma: Impact with the pavement can lead to chipped or broken teeth, cuts, or scarring. These injuries are not only painful but can also affect speech, confidence, and long-term dental health.
- Concussions or spinal cord injuries: Even a mild concussion can cause headaches, memory problems, and difficulty concentrating. More serious spinal injuries may lead to chronic pain, reduced mobility, or, in rare cases, permanent disability.
- Severe road rash and bruising: When skin scrapes against the pavement, it can lead to deep wounds that take weeks to heal and increase the risk of infection or lasting scars.
Even what seems like a minor e-scooter accident injury can worsen without proper medical treatment. Many victims face ongoing pain, therapy, and unexpected medical bills long after the crash.
Remember: these injuries are not your fault. They’re the result of unsafe products that failed to protect riders as promised.
- Did You Know? Even if your scooter was repaired under recall, you may still be eligible for compensation if you were injured before the repair.
How a Lawyer Can Help After an E-Scooter Recall
After an accident caused by a defective e-scooter, it’s easy to feel overwhelmed, especially when facing medical bills, insurance companies, and a manufacturer denying fault. Our experienced e-scooter accident lawyer can handle every step of your claim so you can focus on healing.
Here’s how our team can help:
- Deal with the companies for you: Our lawyers handle all communication with Apollo, insurers, and opposing counsel.
- Build a strong case: We collect evidence, expert reports, and records to calculate the full value of your injuries and losses.
- Take it to court if needed: If Apollo refuses a fair settlement, we’re ready to file a lawsuit and fight for your rights in court.
At El Dabe Ritter Trial Lawyers, we work on a contingency fee basis; you pay nothing up front, and we don’t get paid unless we win your case.
Our goal is simple: protect your rights, hold negligent companies accountable, and secure the maximum compensation you deserve.
Apollo’s recall is more than a safety notice; it’s proof that riders were sold unsafe products. If you were injured before the recall or after, you still have rights.
Our team of e-scooter accident lawyers can help you hold Apollo accountable for releasing defective scooters that never should have reached the road. We’ll uncover how the manufacturing defect caused your injury and pursue the full compensation you deserve.
Contact El Dabe Ritter Trial Lawyers today for a free consultation!
SHERIF EDMOND EL DABE
Founder / Partner / Attorney
Sherif Edmond El Dabe, founding partner of El Dabe Ritter Trial Lawyers in Los Angeles and Huntington Beach, is a seasoned trial attorney focused on catastrophic injury, wrongful death, and insurance bad faith cases. He has recovered over $224 million for clients and spoken at leading legal conferences, including CAALA and TBI Med Legal.
Disclaimer: The information provided in this blog post is not intended as legal advice and should not be relied upon as such. You should consult with an experienced attorney for advice on your specific situation.